At Play Palace, we care about your satisfaction.
If you’re not completely happy with your purchase, we offer a 7-day return and refund policy.

Returns & Refunds

• You have 7 days from the date of delivery to request a return.

• Items must be unused, unwashed, and in their original packaging.

• Once we receive and inspect the item, we’ll process your refund within 3–5 business days to your original payment method.

How to Start a Return

1. Contact us via email or phone within 7 days of receiving your order.

2. Provide your order number and reason for return.

3. Ship the product back to our return address.

Contact Us

📧 Email: palypalace@gmail.com
📞 Phone: 0314-1467677
📍 Address: Mintgumri Bazar, St#4 Waqas Centre, Faisalabad